Terms & Conditions

Classes & Tuition

If you are booking a class at The Oak Circus Centre, here you will find our Terms & Conditions.

General

  • Fees are to be paid in advance – this can be on the same day but must be before joining the class.
  • Bookings are for the named individual and are not transferable.

Booking a course

  • Courses and single classes must be booked and paid in advance. No payment will be processed in person at the premises, for infection control guidance.
  • We offer discretional 20% discount bookings for students holding a valid NUS card. The card must be shown to Reception staff at the centre.
  • Customers may ‘try out’ the first session of any course in the first week of a block and still take advantage of the reduced rate for the whole course. The first ‘try out’ session must be booked and paid as a "single session" first. If the student wishes to continue, then the reduced rate for that course will apply and the balance due should be paid before commencing the second session. Please reach out to us at info@theoakcircuscentre.org to access this offer

Single Sessions

  • Single sessions MUST be booked in advance via the website.
  • Single sessions are not available for Youth Circus (except for ‘Try Out’ session – see below Youth Circus).
  • If a single session has not been booked in advance, The Oak Circus Centre will refuse admission if the correct student to tutor ratio cannot be maintained.

Youth Circus & Pre-school

  • Youth Circus – Only available by booking the course.
  • However, customers may ‘try out’ the first session of any course in the first week of a block and still take advantage of the reduced rate for the course. The first ‘try out’ session must be booked and paid as a "single session" first. If the child wishes to continue, then the reduced rate for that course will apply and the balance due should be paid before commencing the second session.
  • Pre-school – available by single session at present (but subject to change) or by booking the whole course.

C.A.N. COURSES

  • Are by invitation or audition only.

Youth Circus & Pre-school

Most courses and drop ins must be booked and paid for via our website at www.theoakcircuscentre.org

Other options include:
by card over the phone – 01603 568634
In person at the Oak Centre (cash or card)

Email info@oakcircuscentre.org to reserve a session or if you have any queries regarding payments.

New Students Registration

All students are required to complete and sign a registration form. These are attached to confirmation emails and may be printed and completed before bringing to the centre. Forms are also available at the Oak Circus Centre. Parents or guardians are required to sign for any students under the age of 18 years.

Arrival Time

To allow sufficient time to complete any registration or payments, we ask students to arrive at least 15 minutes before the starting time of the class.

Medical conditions, injuries and other issues

It is the student’s responsibility to inform the tutor of any relevant health conditions or anything else that was not disclosed on the original registration form.

Transfer

Students wishing to transfer to an alternative course may do so subject to availability. If the preferred course is at a higher price than the original, then the balance must be paid before commencing. No refunds will be given for transferring to a lower priced course.

Refunds

1 – Refunds due to student absence:

  • More than 72-hours notice of absence given – alternative class (including Open Training) of same monetary value will be offered (or can pay the difference).
  • Less than 72-hours notice – no exchange/refund.
  • Above are subject to management discretion.

2 – Students will be offered credit to use towards the booking of an alternative class if The Oak Circus Centre has to cancel any session.

3 – The Oak Circus Centre reserves the right to cancel any course if there are not enough students booked. Students will be offered the choice of a monetary refund or a place on an alternative course.